SALES

5.0

SERVICE

4.0

617 ratings and 344 comments received in the last 90 days.

23 February 2024

Lovely and friendly service

23 February 2024

Warm welcome every time

23 February 2024

The whole transaction was smooth and without problems.

22 February 2024

Tom Gronau was a joy to deal with, offering many different vehicles and options. He has a very friendly, engaging manner and we got on very well.

22 February 2024

My answers were explained clearly and I was guided all the way through. It seemed very simple to get through the whole process.

22 February 2024

Mollie who was dealing with us was excellent professional and made it a great experience

22 February 2024

Love our new car

22 February 2024

excellent staff/communication throughout the order process, good hand over of vehicle

22 February 2024

The salesman found the exact vehicle I was looking for and within my budget

31 January 2024

Emily was also great in satisfying all my needs

23 February 2024

I was kept up to date with my cars progress. The service advisor I dealt with was very customer driven, spent some time understanding my requirements. Very good.

23 February 2024

Claire Beynon is the perfect BMW Brand ambassador and a credit to Dick Lovett.

23 February 2024

Very attentive

22 February 2024

The service team are knowledgeable and go out of their way to help. They sorted out my car problems which were there when I purchased the car from sales. Claire was amazing and restored my faith in your company,

22 February 2024

Flexible and understanding to customer

22 February 2024

From the service desk aspect it was good and professional - the 8/10 overall score reflects the lack of attention to detail by technition.

22 February 2024

all done to satisfaction

22 February 2024

Excellent waiting facilities and complimentary food/drink. Courteous staff but I had to wait quite a while to drop my car off which wasn't ideal. I was happy to pay for either the insurance waiver or fuel top up but both felt excessive. Limited loc

22 February 2024

Speedy service

22 February 2024

Staff were terrifc, and i really spprediate your lounge while waiting.

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