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ABOUT Dick Lovett Bristol

Find out more about what we do and meet our team.

Meet the Team

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Daniel Hicks

Head of Business

Iain Stephens

Retail Manager

Keith East

General Sales Manager

Joshua Day

Sales Manager

Phil Rossiter

Used Car Sales Manager

Nik Cooper

Retail Manager

Philip Dalton

Retail Manager

Scott Martin

BMWi Brand Manager

Mathew Hutchinson

Service Manager

Martin Lewis

Parts Manager

Marianne Lawson

Reception Manager

Simon Maskell

Group Buyer

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Resolved an issue i had on the day and kept me fully informed

Service

Overall, good experience. Gave 4 stars as the car wasn't washed as is the standard practice. The reason given - not enough time due to the additional work needed on the car. Same reason was given last time also when I sent the car so don't accept it

Service

Please see my comments to question 1. Furthermore, I requested several times for an explanation as to why this situation had accured where I was told my car was ready but it clearly was not and I never got any answers from Dick Lovett.

Service

Great service

Service

The only disappointment was not being told about the shuttle service to The Mall, where I'd been by taxi during my service. It was only because we saw it collecting someone when our taxi arrived to take us back to BMW.