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5.0SERVICE
4.5Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
546 ratings and 313 comments received in the last 90 days.
24 September 2025
I was fully satisfied.
23 September 2025
I was made to feel very special on handover and really appreciated the small touches. Will remembered I was pregnant and arranged a bear for the baby instead of a bottle of Prosecco. He made the purchase process easy and explained everything well.
23 September 2025
An uncomplicated , informative change over of cars.
22 September 2025
It is always a pleasure buying from Charlotte Boge who explains the process clearly every step of the way. We had a slight hiccup getting papers signed electronically. Collection was very smooth and we were made to feel special with our new purchase
22 September 2025
First Class every step of the way nothing was too much trouble and you even have fellow BCFC supporters at the helm ! Thanks also for the fizz nice touch. Review also posted on Feefo a trusted service award.
16 September 2025
As above.
12 September 2025
From the initial visit to the showroom to the arrival of the car and handover, Charlotte always kept up to date. Great customer service.
12 September 2025
Very satisfied
09 September 2025
Sophie kept in touch throughout
04 September 2025
Have no negative issues.
03 September 2025
We were completely satisfied with the overall experience.
02 September 2025
Very friendly and informative salesman, went the extra mile to ensure we had the car within a very tight timescale.
01 September 2025
Again great communication and updates by Tracey.
01 September 2025
Great communication by telephone and by email.
31 August 2025
We always recieve exceptional service at Dick Lovett, BMW Bristol. Through the past 5 years we have had 5 cars from this dealership. As previously said, we continue to travel back to them even though we now live 2 hours away.
29 August 2025
At no time did I feel pressurised when choosing my new car. I was helped at every step with polite professionalism...and plenty of coffee!
23 August 2025
Every step was clear and explained
20 August 2025
Harvey kept me fully updated Not Harvey's fault but was put out that I was charged £140 to reduce the excess insurance on the hire car I had for a week
19 August 2025
Charlotte kept us informed every step of the way
14 August 2025
Charlie was my sales executive and from the day I met him was friendly, kind and supportive. I was really apprehensive about swapping my car as I loved it but he helped me to create something even better within my budget without being pushy.
13 August 2025
Charlotte Boge was my personal sales executive & she was often in touch & kept me informed of progress. That's just what an anxious customer requires!
04 August 2025
Your sales executive (Charlie Smith) provided a well informed, helpful, responsive and courteous service throughout. Highly efficient when dealing with queries and documentary matters, he demonstrated a determined and can do approach throughout.
04 August 2025
While the process was very difficult which was out of the reps control, he was supportive snd assuring doing all he could to help
03 August 2025
As above
01 August 2025
The reception staff were so welcming, introduced me to relevent team members and the journey of purchase of my new car got off to great start..James Mayger sales executive managed all aspects of my purchase and exemplified profesional at every stage.
31 July 2025
Charlie was phenomenal - the whole process was so easy and not once did I feel pressured into choosing something I wasn't comfortable with
31 July 2025
Ben Ferris-Pulsford was completely professional from my initial interactions, to the final car pickup. I felt I was dealing with someone who understood exactly what I wanted in a new car and showed great emotional intelligence.
31 July 2025
good smooth service
29 July 2025
The car looks great, was available on time, pleasant surroundings and polite, professional staff.
24 July 2025
Very impressed with the purchase and delivery of the new car
23 July 2025
James spent a long time with me to ensure I got the right car He was amazing
18 July 2025
Lucy Maine looked after the whole transaction and foresaw the issues and was well prepared when we arrived
17 July 2025
The whole experience was smooth and efficient. It was personal and Ben was just lovely
11 July 2025
Excellent service. Nothing too much trouble.
07 July 2025
Brilliant service
04 July 2025
Molly, Kevin, Jack and Josh at BMW Cribbs have again been super helpful and made the whole experience amazing
04 July 2025
Harvey Baber was very persistent in trying to contact me. This was very much appreciated as it led to my taking delivery on my new car. Harvey explained everything very well, was polite, professional and patient when I asked questions. Thank you.
28 September 2025
very honest
28 September 2025
Ashley service advisor was very helpful and kept me updated on timelines & progress as I waited on site.
28 September 2025
Very satisfied Was given the option of an office space while I waited which brilliant.
28 September 2025
The work was all done satisfactorily
28 September 2025
The service only took a few hours and enabled me to look at other cars and motorcycles while i waited
27 September 2025
Always helpful & friendly
27 September 2025
From arrival to departure nothing was too much trouble , all of the staff very positive
27 September 2025
An hour's wait to be seen. An hour's wait at end of the day. No car clean as too late at end of the day.
26 September 2025
No difficulties.
25 September 2025
Work completed on time. Ethan Meredith was very professional in his approach and could not have been more helpful.
24 September 2025
Great support from Hallam
24 September 2025
Staff always helpful and polite won't use anybody else
24 September 2025
Good service and kept advised of progress during day
24 September 2025
Disappointed team were unable to complete service (wash & valet) as promised and time taken waiting to be seen at drop off and collection.
23 September 2025
On time, kept me updated and informed. Genuinely excellent customer service.
23 September 2025
Great customer service as always. My experience with Will were great. Will was very professional and friend and was also there to answer a question or call me back to keep me update on the progress of the car.
22 September 2025
Nice waiting area the only thing which would be nice is free WiFi to work from whilst you wait.
22 September 2025
Continued support on my vehicle
22 September 2025
Very easy to book a service in. Communication during the service and afterwards excellent.
22 September 2025
You did everything which I was expected.
22 September 2025
Service appointment was on time as agreed. Good communication regarding unexpected issues. Professional and friendly staff.
22 September 2025
Claire was great help and fitted me in for my rear differential replacement promptly, she kept in contact regularly giving me updates how it was coming along
22 September 2025
The service it's was fine , communication sadly lacking ! Video speak is rushed and hard to understand
21 September 2025
Excellent service
21 September 2025
The App doesn't work for boolking service. And I've had repeated issues where the car hasn't matched up with your system in terms of what service is required at what stage. Your tech needs sorting out.
20 September 2025
The service oil change was done very quickly and I was able to get my car early afternoon after dropping it off at 8am. They did offer that they could do this sooner and I could wait for it, but I had somewhere to be and wasn't able to stay.
20 September 2025
On health they missed tyre needed to be infalted and that there was i braketn missing on hand brake cable. I believe it was done by the apprentice. So when i came to collect car at 5 the mot should have been done it was not.
20 September 2025
I am a long term owner of BMWs and it's good to have good backup and service.
20 September 2025
Was made very welcomed, customer service was fantastic. Thank you for your time and services
19 September 2025
Work is good but price still high
18 September 2025
Friendly and fast service
18 September 2025
Great recommendations and advice
18 September 2025
Couldn't be happier with the service
18 September 2025
Hallam kept me informed on the work being completed on site at BMW Cribbs
18 September 2025
As above
17 September 2025
Fast and friendly service
17 September 2025
Claire from Dick Lovett, Bristol, was a good host.
17 September 2025
You all know what you are talking about
17 September 2025
The service advisor was quite nice, very knowledgeable and relateable.
17 September 2025
Always given a run down of what is going on with car, & videos of service which is helpful. Service assistant was very helpful
17 September 2025
Because the time given was two days and it took nearly 3 weeks
16 September 2025
Very satisfied 100% service
16 September 2025
Good service, could be improved by more explanation of certain options available to me
16 September 2025
Lucy was excellent throughout, ensuring that i was looked after and thst all issues were sorted as much as they could be on the day. I used the service to the mall which saved the need for a rental car and Adam the driver was a pleasure to get a lift
16 September 2025
Timing was as promised.
16 September 2025
Everything done as requested
16 September 2025
Explanatory video very good and helpful
15 September 2025
As above
15 September 2025
You are a smooth well oiled machine!
15 September 2025
Everything carried out as discussed, reception and staff friendly and attentive, comfortable waiting area with refreshments
15 September 2025
Looked after well
15 September 2025
Nice cup of coffee and car cleaned
15 September 2025
On time and everthing was done
15 September 2025
Excellent customer service but the problem with my car reoccurred 1st time I drove it
15 September 2025
Self service drop-off, online booking.
15 September 2025
Excellent t service all round
14 September 2025
Good service
14 September 2025
See above
13 September 2025
For the price, it's much better value and convenient to have a while you wait service, than drop the car off, go home, then come back again. And work using the WiFi and be in a nice environment.
13 September 2025
Claire Bird was excellent, best advisor I've had and I've been coming to dl bristol for over 10 years. Reasons: professional, took time to talk to customer, good knowledge, friendly. This has not been the case with some previous advisors.
12 September 2025
Managed to work from an office whilst waiting for service, but more power plug sockets in the main waiting area would be a good addition
12 September 2025
Good experience all round
11 September 2025
Always satisfied. Quality of the service with no hidden extras allowed me to leave BMW within the expected timeframe having spent no more than the estimate given for the work. Also liked the video overview of the service giving me an update on things
10 September 2025
Rung to be told air conditioning was not up to date.Proactive action to book me on the free ride trip to local mall whilst waiting. Better car cleaning this time around. I am confused that the air pressure readings on my bill do not agree with video
10 September 2025
Very good Lucy Hawkins very helpful and more importantly provided regular updates
10 September 2025
Seamless from start to finish.
09 September 2025
See above
09 September 2025
Nice easy check in, good comms from Ashley, work done on time and cheaper than expectation
09 September 2025
See above.
09 September 2025
Great and supportive work from service team.
09 September 2025
See comments above
08 September 2025
Kept me informed
08 September 2025
Polite, swift service
08 September 2025
As above
07 September 2025
Cannot fault the service, staff and all round tram
07 September 2025
Job was done but during job person quoted for another 1200 pound which they recommend to go for. When U took it to independent garage they check that nothing was wrong I felt my heart sunk I have lost all trust in servici g and brand
07 September 2025
I was pleased to be offered an office to work and take my Teams calls in private.
06 September 2025
All about how I felt
06 September 2025
I am not sure but I have now one more scratch on the bonet , Maybe I did not notice it before servis in BMW .
05 September 2025
Staff in service department were very helpful, polite and efficient.
05 September 2025
Welcoming environment with great coffee and friendly service especially from Lucy
04 September 2025
Good service, just price on invoice is extortionate with no explanation. One other matter which I can explain by phone.
04 September 2025
From the moment I arrived to my last visit really good
03 September 2025
Always great communication and quality service and a stunning show room and facilities to use if choosing a drop and wait service
03 September 2025
Booked, confirmed electronically, arrived and time slot agreed available, service done promptly.
03 September 2025
Nothing to do with the service other than they told me to score them 9 or more.
03 September 2025
I was very satisfied with the work that was done
03 September 2025
Had an issue with a car and had it in and fixed the car within a couple of hours
02 September 2025
Ashley has been really efficient and absolutely lovely! Thank you so much Ashley !
02 September 2025
Same answer
02 September 2025
Work was completed to a good standard and on time
02 September 2025
The service was completed and I was kept informed and shown a video
01 September 2025
Although I waited on site, I was well looked after
01 September 2025
Very satisfied, professional as ever.
01 September 2025
Good communication and updates
31 August 2025
No issues everything was as expected
31 August 2025
The service given when I delivered the car was excellent (with Claire) but the booking experience was unsatisfactory.
31 August 2025
Great experience , very friendly and informative from my service manager who now I can't remember the name sorry . Thanks again
31 August 2025
Would have given 5 stars, but I was offered and accepted the opportunity to do both secure drop off and secure pick up of keys - however, although the drop off worked fine, I still had to wait for the service representative when I picked up the car
29 August 2025
Use of loan car and all round support
28 August 2025
All work carried out as per schedule
27 August 2025
Clear communication during stay
27 August 2025
I took the car in for a brake fluid service at 9.45 returned at 15.30 but was advised the car would not be ready for another hour
27 August 2025
Overall everything was sorted out with no fuss.
27 August 2025
All problems resolved
27 August 2025
The service team did ok - there were at least 2 days when i know nothing progressed - i was left carless for 9 days. In 2025 that is nonsense.
26 August 2025
Easy booking, work carried out swiftly and good customer care.
26 August 2025
Helpful service advisor
26 August 2025
Communication problem on day of service meaning brake pads weren't changed.
25 August 2025
No issues
24 August 2025
Greta service
24 August 2025
good knowledge and good conversation
24 August 2025
Did the job. Friendly.
23 August 2025
Hallam was excellent, keeping us updated as to the progress of the work carried out and addressing the issues. Thank you once again Hallam!
23 August 2025
Pleased with personal attention given
22 August 2025
Drop off and pick up of car was straightforward. Update given when car was looked at. Good waiting area. A shame only a few staff can setup an emac service plan so wasn't able to do it in person on the day and I keep forgetting to follow up by phone
22 August 2025
Because there were no niches this time
22 August 2025
The service adviser I dealt with lied to cover up a mistake of putting my car through the car wash. Although it may seem trivial, I use specific products on my car and spend a lot of time and money in maintaining it.
21 August 2025
Hassle free great service and outstanding wash n vac following the service
21 August 2025
Theresa and Lloyd v helpful dealing with slightly complicated external MOT warranty issue. Both helped to resolve and provided regular updates on car situation. Lloyd helpfully ensured invoicing was separate to assist with paperwork/claim.
21 August 2025
Done quicker than quoted time
21 August 2025
Very happy from start to finish - friendly staff from the receptionist to the service member who served me. Kept me updated throughout the morning with how it was going and how much longer it woukd take.
20 August 2025
The service for which we took our car in (oil change) was fine. The receptionist offered us an MOT to which we agreed, and then had to wait several hours before it was done. BMW was not able to correct slight damage to one tyre that was found
20 August 2025
Excellent service. Lloyd kept me fully informed
19 August 2025
Hallam was very helpful
19 August 2025
I know my car will be we'll looked after at Dick Lovitt
19 August 2025
As above
18 August 2025
Treated as a valued customer, so easy to work from the showroom and given a quiet and private space of my own
18 August 2025
Lloyd did a great job. Very helpful. Thanks Lloyd.
18 August 2025
As above
17 August 2025
Extremely satisfied - the whole team was professional, polite, and very attentive throughout the process.
17 August 2025
They always treat me the same & friendly & happy to help me.
17 August 2025
As above
17 August 2025
Helpful technician and staff
16 August 2025
Met all expectations and friendly staff
16 August 2025
Excellent service, Ashley was a very helpful service manager and the work completed by the technician Kieran was to a very high standard - really appreciate the work done and will absolutely be coming back!
15 August 2025
Lloyd was very helpful.
15 August 2025
Good service and customer support
15 August 2025
As above, I was promised the vehicle but it took over an hour for it to appear and the wash it received was very subpar. The service advisor and the reception personnel were very good.
15 August 2025
I was given a free MOT as gesture of goodwill and they fixed my glove box light FOC too as my car is under full warranty without excess - but again building up my trust again
13 August 2025
Because of the above ^
13 August 2025
Didn't receive a call from Ashley confirming that my vehicle was ready for collection. However, the lady on reception handled the situation impeccably showing warmth and concern. This combined with Josh's attention recovered the situation very well.
13 August 2025
Servicing was carried out efficiently. Clear communication at all times, courtesy car service and minibus service provided
13 August 2025
My only comment is the complementary car wash took nearly an hour. The car was completed when i arrived backnat the showroom apart from the wash. i did not realise it would take that long.
13 August 2025
Kept informed, lovely atmosphere
12 August 2025
Major service went well, and customer service was great
11 August 2025
The sales advisor Joe was very professional and pleasant and I was made to feel welcome. The video made by the mechanic was a nice touch as was the chat with the service manager when I picked up my car.
11 August 2025
Really good except I had asked for a valuation on my vehicle which has been requested
11 August 2025
Good support from staff and reliable. Incredible help from Hallam Hawker.
10 August 2025
The team was excellent and Lloyd was very professional.
10 August 2025
Everything was done fine no problems
10 August 2025
The issue for which I brought the car in (foul smelling air con) has not been resolved.
09 August 2025
Very great service
09 August 2025
Helpful and attentive staff
09 August 2025
i received really good service from my service advisor, and made sure i was up to date about everything
08 August 2025
Hard to fault
07 August 2025
Polite service
07 August 2025
Great service and excellent staff
07 August 2025
Generally good experience but frustrated with having to chase for updates.
06 August 2025
Staff are always polite and informative.
06 August 2025
Was contacted to arrive early so car could be on the ramp for original booking time, car was still in car park 45 mins after original booking time! This resulted in 2 hour schedule being nearly 3 hours
06 August 2025
Really thorough and a pleasure to deal with
06 August 2025
Great comms
05 August 2025
Was given a service pack that was made affordable by interest free payments. Staff even made an office available for me to take a conference call.
05 August 2025
As above, can't fault it
05 August 2025
As per above.
05 August 2025
Easy to book and arrange courtesy car. Friendly treatment at reception and pleasant fully explained service review video.
05 August 2025
Wash
05 August 2025
I find the staff and crew very helpful.
05 August 2025
All concerned were efficient
04 August 2025
Car was given a thorough check and any issues communicated.
04 August 2025
The whole experience went very well and was completed in the time I was told.
04 August 2025
As above comments
03 August 2025
Excellent
03 August 2025
Could not fault service
03 August 2025
Service assistant was very friendly and helpful.
02 August 2025
Ethan kept me informed on the process of my car while the mechanics were working on my BMW.
02 August 2025
Everything was sorted
02 August 2025
From ordering to delivery- informed all along the way
02 August 2025
Very satisfied with experience
02 August 2025
Courtney on the service desk was helpful, friendly and professional, and kept me updated throughout the process.
01 August 2025
Prompt, fast, comfortable.
01 August 2025
Good video and walk through however paid and accepted quote for brake fluid take die in October the. Told mistake and would t honour price despite having already paid and agreed on line
31 July 2025
Friendly staff, helpful and efficient and I enjoyed driving the hire car for the day when my car was having service and MOT.
31 July 2025
We are always given very courteous service and the team are always very knowledgeable about the vehicles.
31 July 2025
Very efficient service and treatment
30 July 2025
Great service experience from arranging the work to collection. Slight problem encountered with dash-cam fit however this was very quickly remedied by the repair advisor Charlotte Hartnett - who is absolutely brilliant at her job.
30 July 2025
As above
30 July 2025
Always greeted with a smile
29 July 2025
Again the service experience is second to none in my opinion
29 July 2025
Been using DL for 10 years and still return for all my BMW needs even though I now live in Hereford
29 July 2025
All wanted to resolve the problem.
29 July 2025
Very responsive
28 July 2025
Thorough check on the vehicle and usually a high standard of valet when the car is returned. I have also been grateful for a premium courtesy car when required.
28 July 2025
Staff were extremely polite and helpful as always
27 July 2025
Quick check in and good turnaround
27 July 2025
Really happy with every aspect from first greeting to key handback.
27 July 2025
From the reception team to the workshop staff, they all did their work in a professional manner and showed that the customer mattered and Lucy on the service desk was especially deserving of mention. She looked after us extremely well.
26 July 2025
Good communication throughout, can't fault the work, only gripe was the complementary wash being not that good. Personally would rather them not bother next time as it left water marks everywhere
26 July 2025
Lucy Hawkins was very helpful
25 July 2025
Very satisfied
25 July 2025
I satisfy with the out come my service.
24 July 2025
I was told it would be a 2 hour appointment, so I waited at the garage. I waited over 4 hours for my car to be returned. This is just the latest in a long line of terrible experience at Dick Lovett Bristol. A really poor customer experience.
23 July 2025
staff are amazing and solved all issues with no problems at all
22 July 2025
Service was excellent, however I left off a star since they forgot to replace the tyre repair kit.
21 July 2025
Friendly and efficient staff.
21 July 2025
Just one thing spoiled the day, and that was the fact that the shuttle care was very late to pick us up from John Lewis , and there was no where to sit and no shade from the heat of the sun. Then he drove too fast on return.
21 July 2025
My BMW X4 M40i developed a fault with the blower not working. I left it in the capable hands of Charlotte for diagnostics. Charlotte realised the blower was faulty, ordered the part and I collected the car next day. Great service.
21 July 2025
Very thorough, may wish to compare prices with BMW affiliated garages to assure the customer they are getting a value for money and quality repair.
20 July 2025
Easy to book, quick drop off, amazing 'wait' facilities. Super friendly, knowledgable and efficient staff.
20 July 2025
As above
20 July 2025
Staff Friendly and kept me informed
20 July 2025
Very satisfied with everything
20 July 2025
Very helpful and professional.
19 July 2025
Very helpful.
19 July 2025
Friendly and courteous
19 July 2025
The work was done, extra work was required and completed at the agreed collection time. I was kept fully up to date by Ashley, the service advisor
19 July 2025
Utter disgrace
18 July 2025
Staff really supportive and helpful
18 July 2025
Good communication, work done as planned
17 July 2025
Very professional service.
17 July 2025
Very satisfied
17 July 2025
I had my service carried out with a video overview of my car check over. I was advised a service interval on my idrive was for an MOT, so the dates was updated. As I was expecting a vehicle inspection service I was happy I was spending less.
17 July 2025
Haven't had car back, raising a formal complaint.
16 July 2025
Ethan Meredith was the service advisor looking after me, whilst there were some delays with the repair outside of Dick Lovett's control, Ethan kept me updated with progress and provided me with a courtesy car to keep me mobile.
16 July 2025
Very professional and efficient team
16 July 2025
As above, Lloyd from the service team was absolutely brilliant.
16 July 2025
Very satisfied !!!
16 July 2025
Easy to arrange and get things done. Also, it is local to me and used them before.
16 July 2025
I remain a little frustrated that when being given an appointment time there is routinely a delay in being spoken to/booked in, although the delay for this appointment was less than on previous occasions.
15 July 2025
see above
15 July 2025
As above
15 July 2025
I feel that my satisfaction would be increased if BMW offered a collection/delivery service for vehicles being worked on.
14 July 2025
Very satisfied
14 July 2025
Everything was dealt with to my satisfaction
14 July 2025
The overall service was good but I just felt as if I was just a'number, it would have been nice to be treated better.
14 July 2025
Lost a lot of confidence in the ability of BMW to carry out wheel alignment. It was done correctly in the end but caused me to remain waiting at the dealership for an extra 1hr 30minutes.
14 July 2025
As above
14 July 2025
Very friendly staff
14 July 2025
Poor communication and 4 days to fix but well done and acknowledged that it was DL fault due to poor work during previous recall.
13 July 2025
Claire Beynon was superb in customer service. Could not have managed anything else. Would love to be booked in with her next time. Jeff
13 July 2025
Fantastic customer attention and service
13 July 2025
Same as above
12 July 2025
My car went in for a necessary software update which was carried out successfully. I was looked after by Ashley very well.
12 July 2025
As above
10 July 2025
As above, seamless booking, continuous communication, and friendly manner.
09 July 2025
Communication not ideal. Dropped car 8.30am, called twice in afternoon for update but despite the receptionist emailing the service dept, no-one called me back. The car was not ready until 5pm approx.
09 July 2025
Had to fight to be heard and issues with my vehicle still not rectified
09 July 2025
More pleasant than the local garage. Even if I don't get a courtesy car, I can work while I wait.
09 July 2025
Special thanks to the young man who looked after us. I believe his name was Ashley
09 July 2025
The service this time was very good and as you'd expect
09 July 2025
All staff really good and very helpful
08 July 2025
As above
08 July 2025
Good communication. Good service. Very pleased.
08 July 2025
All worked well from booking through to completion
08 July 2025
Everything was brilliant. Smooth, quick and easy.
07 July 2025
Kept updated, courtesy car was very useful and probably the best coffee in Bristol while waiting
07 July 2025
Just one problem. There were dirty marks on the inside of the drivers door and one on the top of the center consul. The door panels and the leather upholstery are a light cream colour.
07 July 2025
straight forwardness
07 July 2025
All work carried out quickly and was kept informed.
07 July 2025
Very efficient and always kept up to date
07 July 2025
Because it seems the same problem is appearing again and again
07 July 2025
The service was brilliant as always - Claire in the Service Team really looked after me and kept me updated all the way through the repair.
07 July 2025
Perfect service from booking, through to drop off and collection. The updates were fantastic. Faultless throughout.
06 July 2025
As above
06 July 2025
The guy dealing with me for my service was excellent. Very polite and helped me with some questions I had about my car. My car was not cleaned even though id been asked if I wanted it washed and I'd said yes. My car smelt awful when i got in it!
05 July 2025
Kind and professional
05 July 2025
Lucy
05 July 2025
clear & fully updated on the work carried out on car
05 July 2025
Same answer as above but in addition an excellent vehicle health check
05 July 2025
As written above
04 July 2025
Excellent as always, very attentive, kept informed at all times.
04 July 2025
Again from first contact , everybody from front desk at reception to health check video were excellent
04 July 2025
The young man who who dealt with my service was smart, friendly, knowledgeable and helpful. He went out of his way to ensure that the whole experience was first class. I thought that he was an excellent team member and a credit to Dick Lovett.
04 July 2025
My visit was exactly as planned based on prior booking and much appreciated reminders leading up to the day. My car was serviced and cared for by experts giving me full assurance.
28 September 2025
Vanessa the sales person was excellent at every stage of the process.